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The evolution of the "Internet of Things" will fundamentally change how carriers issue policies, assess risk, and interact with policy holders. By leveraging closer and more personal communication between providers and consumers, the way an entire generation views insurance is destined to change.
In the future, the insurance industry will become more ecosystem-based, because the products we own and the services we receive are all going to be connected. The car will connect to the home, energy consumption and health management will managed through common applications and service providers will all reside on shared platforms that manage smart data. As a result, insurance companies will need to evolve in tandem. Understanding the interrelationships between formerly separate policies will directly inform how insurance companies create and deliver coverage in this new connected future.
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