Attacking travel insurance from an oblique angle? Freebird resists the insurance analogy because there is no claim to file for reimbursement, unlike most of the travel protection policies sold by companies such as American Express and Allianz. Freebird touts “three clicks” to a new flight: You pay the fee, they take the hit for a new ticket.
As holiday travel and winter weather converge, the annual ritual is about to unfold at U.S. airports: Flights are canceled, and disgruntled masses throng ticket counters and flood airline call centers hunting for alternatives. Happy holidays? A Boston-area startup, born of a disastrous ski trip 10 months ago, aims to offer an alternative. For $19 to $34, the company, Freebird, guarantees it will buy you a ticket to your destination, regardless of cost or carrier, if a flight is canceled or delayed more than four hours or a connection is missed due to an airline’s delay.