AXA Singapore has introduced a new mobile app, MyAXAHealth, to provide customers with access to general practitioners via live call or video chat.
"With the prevalence of personal mobile devices and increasing reliance on technology, there is a need to fill the gap of being able to gain access to medical advice anytime, anywhere. We found the perfect balance by bringing these two functionalities together with a single, one-stop app that is easily accessible via mobile devices," said Leo Costes, Chief Claims Officer of AXA Insurance Singapore, in a press release. With the mobile app, AXA customers will be able to directly connect with a GP and seek medical advice, obtain a prescription or request for a specialist referral. Users can also submit and track their health claims online through the app.