Robinhood customers were locked out of trading for the second time in a week as stocks were routed Monday morning. The company may compensate customers who have subscribed to Robinhood Gold, the company's premium subscription.
In the aftermath of the outage, Robinhood founders said that they would compensate investors impacted by the outage on a case-by-case basis. As we reported, Robinhood was offline from Monday at 6:30am Pacific to 11pm Pacific, then had another outage this morning from 6:30am Pacific until just before 9am Pacific. Here’s how the company is compensating users for the earlier outage.