An FT journalist's brief experience of joining the unbanked showed the challenges faced by millions
My experience in the sushi bar last week happened because I had lost my purse on the train as I was coming into work. It contained my Oyster card, driving licence and debit card. I’d managed to quickly cancel the debit card and order a new one (which I was assured would arrive “within the next five days”) but for the time being, after taking a loan from a friend, I had to go cash only. In London, that is a problem.