Lin suggested two important steps for all American consumers if they're forced to miss any payments — even if they've been promised leniency by their landlords or banks — reaching out to lenders and documenting all communications that result. "People who are prepared now will be in a better situation for the recovery," he told Axios' Dan Primack.

https://www.axios.com/coronavirus-fintech-consumer-privacy-axios-live-event-dfca2d9c-5880-4698-a909-998284c6dbce.html