In a single conversation happening in real time, Hi Marley streamlines communication around claims, underwriting, and service interactions while connecting all the providers who typically touch an insurance experience. Providers get a web app where everything can be monitored, tracked, and optimized to meet organizational demands, with features that enable claims reporting via text. Hi Marley says its platform results in a 22% faster claim rate and around four fewer calls per claim for insurers like American Family and Plymouth Rock.

https://venturebeat.com/2020/06/30/hi-marley-raises-8-million-for-its-ai-messaging-platform-that-connects-insurers-with-customers/