If residents have an Amazon account, they can link it and access Alexa's features, including making phone calls and purchases. “Our vision was to create a service that makes having an Alexa-enabled home accessible for anyone, regardless of whether they rent or own their home,” said Liron Torres, general manager for Alexa Smart Properties, in a statement. “Alexa for Residential goes beyond the smart home. It also enables property managers to provide custom voice experiences for their residents, including information about property amenities and custom services.”

https://www.pymnts.com/voice-activation/2020/amazon-debuts-alexa-for-property-managers