Digitally capturing tips and then bringing them into the formal money system has been a topic of interest at FinTech Collective since we met the DipJar guys.. Dispersing those tips as part of payroll should make the store owners / managers life easier.. Will employees feel that friction is being added into a system that has worked well for them for years or will they actually experience an increase in tips .. Clearly an increase in tips is not an expected outcome in the UK!
Despite the fact that many British Starbucks counters do have jars for tips, a Starbucks spokeswoman said there were currently no plans to bring digital tipping to the UK because fewer customers leave tips. Tipping is generally viewed with some anxiety and confusion by British visitors to the US - ironic, given that it travelled to the US from Europe in the late 1800s. British etiquette expert Simon Fanshawe can't see it catching on. "For counter service, I can't quite see the rationale," he says. "I think it would be regarded by the British, in a rather snobby way, as a bit too American."