This is pretty good chat for a VC..

Rule #1: Unlock Economic Value; Rule #2: Champion the Consumer; Rule #3: Serve The Underserved; Rule #4: Remember the “Service” in Financial Service; Rule #5: Put a Face on It; Rule #6: Be a Financial Institution, not a vendor; Rule #7: Use Technology Creatively; Rule #8: Create Big Data Learning Loops; Rule #9: Beware the Tactical vs. Strategic Conundrum; Rule #10: Make it Beautiful, Take it To Go