Barclays has announced a new scheme that places 7,000 experts, known as 'Digital Eagles', in branches to take questions and offer advice to customers on any technology issue, not just those concerning Barclays products. According to the bank, there is now a Digital Eagle in every branch of Barclays in the UK, the scheme having started with 18 volunteers last year.

http://www.expressandstar.com/business/uk-money/2014/05/27/barclays-introduces-digital-experts/