The BBA recently published a dissertation arguing that “A revolution is underway in how people spend, move and manage their money. The BBA is the UK’s leading association for the banking sector.
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Millions of people, billions of transactions: Britain embraces a banking revolution
The initial report shows that customers of the five biggest retail banks have: - Downloaded more than 12.4million bank apps - Used their mobile phones for 18.6million transactions a week in 2013 – up from 9.1million in 2012 - Made nearly 40million mobile and internet transactions a week in 2013 - 28.4million debit and credit cards fitted with contactless technology - Signed up to receive more than 457.7million SMS balance alerts and other text messages during 2013.

