The number of ATMs around the world fell for the first time last year as banks closed branches and redirected resources toward digital payments,
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The Number of ATMs Around the World Has Fallen for the First Time
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Bank customers are increasingly turning to their mobile phones for routine financial services, and moving away from cash in favor of credit and debit cards. JPMorgan Chase & Co., the biggest U.S. bank, cut back its branches by 2% last year while earmarking $10.8 billion for technology. The lender saw a 5% increase in active digital customers, and an 11% gain in active mobile customers.
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