Grab has deepened its partnership with Adyen by enabling more merchants – starting in Singapore and Malaysia – to offer PayLater payment options to consumers, and address increasing consumer demand for deferred payment methods.
After Zalora, the Southeast Asia online fashion and lifestyle destination, introduced this deferred payment method on 1 May 2021 via Adyen, it reported a 20% increase in new shoppers and a 15% increase in users using GrabPay to complete a purchase. “When it comes to online purchases, shoppers want secure, convenient and frictionless checkout experiences. The PayLater option by Grab ticks all those boxes, while also enabling us to give our customers more flexibility to choose from their preferred payment methods. Not to mention, by having all our payments on a single platform via Adyen, we have a single source of truth for data, can scale easily, and track all transactions in one portal”, said Kannan Rajaratnam, Director of Payments, Zalora.