WhatsApp started to work on a payments service in India as early as 2017 but its pilot and test payments rollout in India in early 2018 quickly prompted years-long regulatory maze. The announcement this week comes at a time when NPCI is looking to enforce a rule that would ensure that no single payments app processes more than 30% of all UPI transactions in a month, a requirement that could significantly impact Google Pay and PhonePe.
“National Payments Corporation of India (NPCI) has approved an additional sixty (60) million users on UPI for WhatsApp. With this approval, WhatsApp will be able to expand the service to its hundred (100) million users,” a spokesperson said.