6/25/2024 7:53:41 PM | less than a minute read

CDK hack upends US auto industry, sending dealers back to paper forms

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Sarah Wolter

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Sarah Wolter

The outage impacting CDK's dealer management system that is used to complete deals, track store profitability and monitor employee compensation, has "significantly slowed down" the auto retail industry, said Cliff Steinhauer, an official at The National Cybersecurity Alliance.

Seavitt expects the vehicles to be transferred this week after his team developed other ways to complete the necessary paperwork. CDK has told him that services will likely be down until mid-week. "We don't want to see this thing drag on," Seavitt said.

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