In an update to its policy on Zelle, Chase says it may “decline or block” payments related to purchases from social media marketplaces or messaging apps. The new policy, which goes into effect on March 23rd, 2025, says it’s supposed to help prevent scams.
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Chase will start blocking Zelle payments over social media
“Zelle is designed for sending money to others you know and trust, not for buying things on social media,” Chase spokesperson Emma Eatman told The Verge. “We’ve updated the language in our Terms and Conditions to help our customers protect themselves from scams that overwhelmingly originate from contact through social media platforms.”
