Electronic shelf labels are spreading at grocery chains in Europe and the U.S., enabling instant price drops—and raising fears of surge pricing.
“When you say dynamic pricing, the hair on the back of my neck kind of stands up,” says Joel Rampoldt, the CEO at Lidl US, part of the Germany-based grocery giant. “You see an electronic shelf label and the thought is going to occur to you, ‘Well this is a way to raise prices more efficiently and more quickly and to take advantage of situations,’ ” he says.
