The pact marks an early step by OpenAI to use its chatbot — which attracts 700m weekly active users — to expand into the online-commerce business. These partnerships are laying the groundwork for a world in which autonomous AI agents shop on consumers’ behalf, a trend referred to as “agentic” commerce.
“We have long helped businesses sell everywhere,” Stripe’s Sands said, describing her company’s options on the web, through mobile apps and in person. The future is “through AI agents, which is really the new wave.”
