The rollout highlights some of the potential efficiency gains from using AI, which are often based on synthesising information and generating ideas. But it also shows how lines are becoming increasingly blurred between text that has been written by a human and by a machine.
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JPMorgan offers staff AI chatbot to help write performance reviews
“It affects everything — risk, fraud, marketing, idea generation, customer service. And it’s the tip of the iceberg,” Dimon said.
