AI agents are beginning to negotiate with each other in insurance claims. A new example from Portfolio company Mighty suggests the claims process could move from lawyers and adjusters to automated AI-to-AI settlement.
A groundbreaking case of a legal-tech company’s artificial intelligence successfully settling a personal injury claim directly with an insurer, without the use of a lawyer, could be the start of a game-changing new trend for American consumers and the larger insurance landscape. “We are now, for the first time, giving consumers AI to negotiate with the insurance company’s AI to reach a faster, fairer settlement without the consumer having to pay any money to an attorney or anybody else, period,” Joshua Schwadron, founder and CEO of Mighty, said. Mighty is a New York-based company that uses AI technology to handle personal injury property/casual claims completely digitally. Its platform is free for consumers to use, helping them reach settlements faster and with less hassle — and helping insurers save on legal costs too.
https://insurancenewsnet.com/innarticle/ai-to-ai-claims-settlement-how-does-it-work
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