Another interesting Accenture report on the state of digital disruption in banking with 4 key findings:
27% - would consider a branchless digital bank
71% - would consider their banking relationship to be transactional rather than relationship driven
51% - want their bank to proactively reccomend products and services for their financial needs
48% - are interested in real-time and forward-looking spending analysis
A 2014 Accenture survey of banking customers in North America reveal that customers want banks that are nimble, proactive—and far more digital.