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The combination of three major trends: mobile, 'bring your own device' and cloud delivered applications, is changing how enterprises make technology decisions. More CIOs are abandoning the traditional top-down approach in favor of bottom-up flexibility, adapting with the solutions that are already finding traction at the customer level.
The CIO’s role is changing quickly in a world where the spread of mobile devices and Internet-based programs is resulting in a more employee-led approach to new technology. Companies’ top information-technology executives now must track the use of workers’ own devices and applications and decide which of these programs to roll out companywide. That’s a break from the past, when they had more control over evaluating what software and hardware to buy before it reached the staff. “It’s no longer ‘here’s what you will use,’” Lillie said. More than ever he’s tracking what tools employees are already using, and considering that information in making purchasing decisions for the company at large. His mantra now is “change your mindset -- you can’t be a ‘CI-no,’” he said.
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