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RBS sheds 220 jobs as robo-advice increases

In a reminder that robo advisory is not just the provenance of startups, RBS has announced that it is increasing its emphasis on automated advice in its investment advisory business.

This occurs at a time when more and more banks are increasing their focus on robo advisory as a way of enhancing their user experience and cutting costs.

A Natwest and RBS spokesperson said in a statement: "Our customers increasingly want to bank with us using digital technology. As a result, we are scaling back our face-to-face advisers and significantly investing in an online investing platform that enables us to help a new group of customers with as little as £500 to invest."