Following recent controversies, Zenefits built internal software to automatically verify the licensing status for brokers and block accounts from being assigned to a broker who does not hold a valid license in the correct state. The company says it has been using the system successfully since January. Zenefits is now making the application available for free to all insurance brokerage firms nationwide.
The application relies on a feed from the National Insurance Producer Registry (NIPR) Producer Database to maintain up-to-date licensing data. On the infrastructure side, Zenefits built the application on the Salesforce App Cloud. "With more than 10,000 licenses, we process thousands of verifications every month," said Joshua Stein, chief compliance officer for Zenefits. "Automating the licensing controls has streamlined that to ensure greater accuracy and save a tremendous amount of time."