Illinois-based customer feedback platform ReviewTrackers has secured a $4m Series A, led by American Family Ventures. Square 1Bank, a division of Pacific Western Bank, provided a $2m debt facility to complement the raise.
Since taking initial capital from American Family Ventures in early 2014, ReviewTrackers has increased its revenue over 10x, tripled its workforce and grown its customer base to more than 25,000 business locations. Many of the newer features are not readily available within other customer feedback management platforms, helping ReviewTrackers to take the lead in innovation.