AXA Singapore has introduced a new mobile app, MyAXAHealth, to provide customers with access to general practitioners via live call or video chat.
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AXA Singapore seeks to improve interaction between doctors and patients
"With the prevalence of personal mobile devices and increasing reliance on technology, there is a need to fill the gap of being able to gain access to medical advice anytime, anywhere. We found the perfect balance by bringing these two functionalities together with a single, one-stop app that is easily accessible via mobile devices," said Leo Costes, Chief Claims Officer of AXA Insurance Singapore, in a press release. With the mobile app, AXA customers will be able to directly connect with a GP and seek medical advice, obtain a prescription or request for a specialist referral. Users can also submit and track their health claims online through the app.
