Standard Chartered has announced that it will launch a chatbot powered by Kasisto to help clients manage money, make payments, and analyze spending on its online and mobile platforms via natural conversations.
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Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto
Standard Chartered selected Kasisto's KAI Banking for its chatbot based on the platform's proven track record of delivering bots that engage customers in 'human-like' conversations. Zor Gorelov, Chief Executive Officer and Co-Founder of Kasisto, said: "KAI is already a banking expert and once it's trained on Standard Chartered products and services, it will serve as a powerful AI brain ready to meet their clients in the channel they prefer. It has the know-how to fulfill client requests, make recommendations and solve problems – while delivering banking with a human touch. The KAI-powered bot can handle all of the unique ways people communicate and when there is a need to talk to a human, the bot can seamlessly hand off to a Standard Chartered banking professional."
