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Nigerian banks are using Facebook Messenger to onboard small businesses

Ecobank and Zenith bank are working with Mastercard to enable SMB owners to set up merchant accounts, complete on-boarding, and take payments all through FaceBook Messenger.  98% o the $301b consumer-to-business payments are still transacted using cash in Nigeria. 

“There is a much more interesting case for using mobile as a technology to leapfrog the problems of everyday life,” Dhamodharan said. “As more business owners look at this as a quick way to increase sales and expand the customer base, they’ll look at this as essential to solve their everyday problems as opposed to it being a convenience to them.”

Tags

payments, banking