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DoorDash drivers game algorithm to increase pay

Dave Levy and Nikos Kanelopoulos are trying to beat the algorithm. The two DoorDash drivers—Dashers, as the company calls them—are trying to persuade their peers to turn down the lowest-paying deliveries so the automated system for matching jobs with drivers will respond by raising pay rates. Their main tool is #DeclineNow, a 40,000-person online forum that provides a view into a type of labor activism tailored for the gig economy.

“Every app-based on-demand company’s objective is to constantly shift profits from the driver back to the company,” Levy says. “Our objective is the reverse of that.”

Tags

gig economy, doordash, algos