California based intelligence layer for loan servicing and collection operations raised $12m in Series A funding led by Menlo Ventures.
"Prodigal turns interactions into insights. These standardized and structured insights flow between stakeholders like loan originators, capital providers, agencies and customers. This improves the speed and transparency of decision making; delivering a customer-first experience while decreasing cost of loan operations. Lenders lose about a third of their time to routine tasks like filling out paperwork or following up with customers after calls. Prodigal automates many of these processes, freeing up an enormous amount of time for agents to focus on the human side of their interactions with customers," said Shantanu Gangal, CEO & Co-Founder.