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Zelle, the payments platform used by millions of customers, is a popular target of scammers. But banks have been reluctant to make fraud victims whole — despite owning the system.
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“Organized crime is rampant. A couple years ago, we were just starting to talk about it on apps like Zelle and Venmo. Now, it’s common and everywhere.”
https://www.nytimes.com/2022/03/06/business/payments-fraud-zelle-banks.html
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