Among the issues to be examined: Whether and how some credit card issuers conceal terms and conditions that may allow them to revoke rewards or make the points difficult to redeem. The news follows Chopra’s remarks last year that his agency would look at how points programs are constructed and how they are redeemed.
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CFPB’s credit card rewards scrutiny threatens a perk consumers really love
“There’s a lot of concerns about misrepresentations about how those points could be used,” he said, speaking at the Brookings Institution last year, and as quoted by Bloomberg.
