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Klarna aims to halve workforce with AI-driven gains

Klarna aims to extend artificial intelligence-driven cuts to its workforce with plans to axe almost half of its staff, as the Swedish buy now, pay later company gears up for a stock market flotation. CEO said that Klarna had boosted its average annual revenue per employee from about $400k a year ago to $700k now, due to cutting its workforce and reducing expenses through AI.

“If I can get to a superior revenue per employee that will allow us to pay top class for the best talent, the people who are currently deep-diving and learning AI . . . The very strong message to our employees is: less total labour cost, higher cost per individual. I’m very happy about seeing that this is paying off,”

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lending, bnpl, ai, efficiency, europe