Two-thirds of financial services companies will likely see staff numbers rise initially as they adopt artificial intelligence, according to a Bloomberg survey. More than 70% of respondents in a survey by Bloomberg Intelligence also said they expect AI adoption to lead to higher operating costs over the next three years.
“The findings reinforce that AI’s early phase in financial services is likely to be more about capability building than cost reduction,” analysts Diksha Gera and Tomasz Noetzel wrote in the report published Wednesday.
