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Fraudsters are increasingly using pilfered credit-card numbers and phishing attacks to prey on overwhelmed consumers and banks during the coronavirus pandemic. The dollar volume of attempted fraudulent transactions rose 35% in April from a year earlier, FIS said.
Anton Hinton got a phone call in late April from someone claiming to represent JPMC The caller, who knew Mr. Hinton’s full name, email address and the last four digits of his account, said his debit-card number had been stolen and needed to be frozen. The caller told Mr. Hinton to set up a digital wallet to make purchases until Chase could ship a new card to his home in Cleveland. While on the call, he got an email, ostensibly from Chase, with a one-time activation code to set up the digital wallet.
