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For most consumers in the U.S., using a credit card and interacting with a PIN pad to make payments was rarely an issue — until the Covid-19 outbreak. With hygiene suddenly becoming the top concern, consumers have been getting a fresh look at contactless payments.
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According to Visa’s data in April, the U.S. has 175 million contactless cards, more than any other market. Overall contactless usage in the U.S. grew 150% in March 2020 year over year, and nine of the top 10 card issuers are actively rolling out new contactless cards. Digital wallets also played a key role in increasing awareness among consumers, McKee said.
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