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Contactless payments (e.g., Apple Pay, Google Pay, tap-to-pay cards, etc.) are no longer a novelty. And adoption will only continue to accelerate: While the recent popularity of contactless payments was born out of necessity partly due to consumers’ safety concerns, the convenience and speed they offer has ensured that contactless will become a ubiquitous payment option across industries and payment experiences going forward.
Payments innovation and adoption are moving at an unprecedented pace — previously far-fetched ideas such as smart stores are no longer science fiction; they are reality. Because of this pace, you need to ensure your business remains flexible when it comes to payments. As a prime example, not many of us would have predicted that QR codes would make a comeback as a result of the pandemic.
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