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When the team at Morgan Stanley created the virtual assistant, it had two goals: to help people in research and sales be more efficient and to make the information in the company’s research reports more discoverable to internal and external clients. Eventually, they want to make the bank’s research omnipresent — in other words, have it follow people around as they’re doing other things. But while the bot can do some of the tasks of a junior analyst, it is certainly not meant to replace them.
“Software that helps knowledge workers be more productive, as opposed to supplanting them, is of value, in this case sifting through many pages of research reports to provide relevant, context-sensitive information that otherwise would take significantly more time to retrieve and synthesize,” said Steve Rubinow, director of the Institute for Professional Development at DePaul University in Chicago and former chief information officer of NYSE Euronext.
https://www.americanbanker.com/news/morgan-stanley-creates-bot-that-does-junior-analysts-work-faster
