Uber's business critical systems went down on may 13th. CTO, Thuan Phan, tries to professionalize his rapidly growing team.
Internal emails and interviews with people who’ve worked on that system show that as CEO Travis Kalanick and operations executives pressed engineers to build new features for the business, it came at the expense of stability in the back-end systems that power them.
https://www.theinformation.com/inside-ubers-engineering-struggles