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Well Fargo is in the process of refunding tens of millions of dollars for products ranging from pet insurance to legal services added to hundreds of thousands of customers’ accounts without their full understanding.
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Wells Fargo is “reviewing add-on products sold to consumers by the bank or its service providers and if issues are found during this review, we will make things right with customers in the form of refunds or remediation,” said Wells Fargo spokeswoman Catherine Pulley. The bank is “working with our regulators on the ongoing review,” she added.
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