Carts are aimed at making it easier for consumers to buy multiple items from a business, and for merchants to keep better track of order inquiries and manage requests. But one big element that remains missing from WhatsApp’s shopping experience is support for payments. As of today, when a user places an order with a business on WhatsApp, both parties are left on their own to figure out how money will exchange hands.
WhatsApp hasn’t had much luck with adding payments to its app so far. It was only recently that India permitted WhatsApp to roll out payments on its app to a larger subset of users. Brazil is the other market where WhatsApp rolled out payments this year, though the South American nation took no time in suspending the new service. Perhaps Libra is the answer?
https://techcrunch.com/2020/12/08/facebook-adds-carts-to-whatsapp-to-make-shopping-easier/