Ofwat, the economic regulator of water services in England and Wales, has announced a new “open access” competition for innovators as its £200m Innovation Fund evolves to encourage more diverse ideas to transform water services for customers, the environment and society. 

Just as the fintech sector has used its skills and expertise to challenge and transform the highly regulated retail and business banking sectors in the UK, Ofwat is encouraging future entries to build customer value through innovation to provide better services, including for vulnerable customers.