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Ant Group's insurance arm has launched a blockchain-based digital operation platform for insurance companies in China. The Xingyun platform promises to help insurers improve operational efficiency and customer experience from sales to operations to customer service.
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"For example, for insurance claim settlements, the AI-powered digital tool on Xingyun can identify 107 types of verification documents with an identification accuracy rate above 95%."
https://www.finextra.com/newsarticle/40929/ant-launches-digital-operations-platform-for-insurers
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