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Financial institutions have long relied on human judgment to calibrate systems that help spot potentially risky transactions and customers. Now, Google Cloud wants them to let its artificial intelligence technology take greater control of that process.
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“There’s so much contextual information that isn’t accounted for by these systems,” Sarah Beth Felix, a consultant who helps banks vet and calibrate their anti-money-laundering tools, said of the existing tools on the market. “AI is only as good as the humans who train it.”
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