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The startup – which launched commercial wireless services in the US using artificial intelligence (AI) technology earlier this year – said it spent several million dollars and three years developing a cloud native platform for its offering. MobileX said it uses telecom-as-a-service (TaaS) vendor OXIO to tie into Verizon's legacy operations. MobileX's operations are routed into clouds including Amazon Web Services (AWS) and Google Cloud, and it uses web-based vendors including Stripe for payments, Zendesk for support, Contentful for website management and Lokalise for translations.
"AI and machine learning predictions are one of our core differentiators but so is the fact we are 100% software and 100% hosted in the cloud," Bird explained. "We are scalable, extensible, and designed with the customer at the heart of our platform. We have limitless opportunities to create dynamic real time, hyper personalized experiences using AI, but it's our platform architecture that enables it."
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