When it comes to leading, Ben Jennings loves winning as a team. That means tapping into the best of each team member for the betterment of the whole. But Jennings doesn’t sugarcoat. He knows it’s challenging to do that at an insurance technology company, where finding a combination of tech folks who embrace the complexities of insurance and insurance pros who embrace the opportunity technology holds is “surprisingly difficult,” Jennings said.
“You end up with insurance people that push back and feel like humans have to do the work … and then you end up with technology people that don’t truly understand the nuance and complexity of underwriting risk, managing data, claims history and all of this stuff,” he continued. “And so, you have this mishmash.”
https://www.carriermanagement.com/news/2024/12/17/269567.htm