.jpg){kind=avatar}
Interviews with tax professionals suggest that AI has improved to the point where it can navigate the US tax system, but it often makes mistakes, such as giving bad planning advice or misreading digits off tax documents.
The problem, according to tax pros, is that the chatbots keep messing up. They can give bad planning advice, sometimes informed by outdated rules, and tend to make mistakes reading digits off tax documents, especially on less standard forms such as a K-1, for so-called pass-through entities, or a 1099, for various kinds of payments. “Tax is incredibly nuanced,” says April Walker, a senior manager at the American Institute of Certified Public Accountants.
More posts by Sarah Wolter
