Across the finance industry, Ralph Hamers has earned praise as a champion of artificial intelligence and digital platforms. At home in Amsterdam, his former bank ING was linked to a money-laundering affair that led to a record $900 million fine.
Hamers looms large in the smaller world of Dutch banking. He’s known for eschewing Savile Row suits in favor of jeans and sneakers and was an early advocate of digitization and the embrace of internet-based technologies. In his seven years atop ING, Hamers invested hundreds of millions of euros to change the way its 39 million customers worldwide access and manage their money.