About half of financial services and insurance firms globally already use AI, according to a 2019 study by research group Forrester, and that number is expected to grow as new uses are found for the technology. “We are only scratching the surface of the potential that AI has for the industry,” says Katherine Wetmur, Morgan Stanley’s international chief information officer.

https://www.ft.com/content/11aab1cc-907b-11ea-bc44-dbf6756c871a